If for any reason you need to return an item, this can be done online or in-store. Please inform us within 48 hours of delivery that you wish to return an item. Any return delivery charges will be payable by you, unless your item is faulty or damaged. Please ensure you get proof of postage when returning items and use a tracked service. If you are returning in-store you will need to bring your receipt as proof of purchase. They must be returned within 14 days, and once received back we will refund within 5 working days. Items must still be as new in a resaleable condition and original packaging.
Please return items to: Soil Mates, 14 Church Street, Berwick-Upon-Tweed, TD15 1DY
